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If you have a question about reservations and rates, just email us at the address below.
For everything else, it’s best to use the contact form.

Central Reservations Office

The Lux Collective Ltd
Two Tribeca, Trianon 72261,
Mauritius

Registration number: 6590

Tel: +(230) 698 2727

Email: reservation@theluxcollective.com

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SALT of Palmar, Mauritius

SALT of Akagera, Rwanda

SALT of Virgin Beach, Bali

SALT of Mount Siguniang, China

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Summary

This is the contact page for SALT Resorts, providing contact information for the central reservations office, including phone and email. It also includes a contact form for inquiries and details about cancellation policies for two of its properties. The page lists the physical address of the reservations office in Mauritius.

Key Facts

SALT Resorts' central reservations office is located at Two Tribeca, Trianon 72261, Mauritius.

The registration number of The Lux Collective Ltd is 6590.

The reservation phone number is +(230) 698 2727.

The reservation email address is reservation@theluxcollective.com.

SALT of Palmar offers free cancellation up to 14 days prior to arrival for prepaid reservations as from 01.04.2026.

SALT of Akagera offers free cancellation up to 7 days prior to arrival for prepaid reservations as from 01.07.2026.

The contact page includes a form for inquiries with fields for title, name, email, address, country, phone, hotel selection, and request details.

The page lists four SALT properties: SALT of Palmar (Mauritius), SALT of Akagera (Rwanda), SALT of Virgin Beach (Bali), and SALT of Mount Siguniang (China).

Frequently Asked Questions

What is the email address for reservations?

reservation@theluxcollective.com

What are the cancellation policies for SALT of Palmar?

As from 01.04.2026, prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

What are the cancellation policies for SALT of Akagera?

As from 01.07.2026, prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.