Salt Resorts

Contact us

We’re here for you.

If you have a question about reservations and rates, just email us at the address below.
For everything else, it’s best to use the contact form.

Central Reservations Office

The Lux Collective Ltd
Two Tribeca, Trianon 72261,
Mauritius

Registration number: 6590

 Tel:  +(230) 698 2727

 Email: reservation@theluxcollective.com

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Hotel *

Free Cancellation

  1. The sales conditions for the reserved rate or package specify the terms for cancelling and/or changing the reservation.

  2. For property SALT of Palmar:
    - As from 01.04.2026: Prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.
    For property SALT of Akagera:
    - As from 01.07.2026: Prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

  3. When the sales conditions for the reserved rate or package allow:
    - The reservation can be cancelled via the “Contact Us” section on www.saltresorts.com website or by contacting Customer Services on the contact details stated above in Article 9 in Terms and Conditions.
    - Changes to the reservation can be made with Customer Services, whose contact details are stated on the reservation confirmation sent by email and in Article 9 above.

  4. In the event that the stay is interrupted, the agreed price will be paid in full. No reimbursement will be given for a prepaid reservation.

  5. Unless expressly stated otherwise, the customer must vacate the room before 12 p.m. on the last day of the reservation, unless otherwise stated in the rate conditions booked. Failure to do so shall result in the customer being billed for an extra night.
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Summary

The SALT Resorts contact page provides central reservations contact details, including email reservation@theluxcollective.com and telephone +(230) 698 2727, managed by The Lux Collective Ltd at Two Tribeca, Trianon 72261, Mauritius. It also offers a contact form for general inquiries and lists cancellation policies for SALT of Palmar and SALT of Akagera effective in 2026.

Key Facts

Frequently Asked Questions

How can I contact SALT Resorts for reservations and rates?

You can email reservation@theluxcollective.com for questions about reservations and rates.

What is the phone number for SALT Resorts central reservations office?

The central reservations office telephone number is +(230) 698 2727.

Where is the SALT Resorts central reservations office located?

The central reservations office is at The Lux Collective Ltd, Two Tribeca, Trianon 72261, Mauritius.

What is the registration number of The Lux Collective Ltd?

The registration number is 6590.

How do I contact SALT Resorts for non-reservation inquiries?

For everything else, it is best to use the contact form on the Contact Us page.

What hotels are available in the SALT Resorts contact form?

The contact form lists SALT of Palmar (Mauritius), SALT of Akagera (Rwanda), SALT of Virgin Beach (Bali), and SALT of Mount Siguniang (China).

What are the cancellation terms for SALT of Palmar from April 1, 2026?

Prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay is charged; no-show incurs 100% of stay charged.

What are the cancellation terms for SALT of Akagera from July 1, 2026?

Prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay is charged; no-show incurs 100% of stay charged.

Related Entities

Companies
SALT Resorts, The Lux Collective Ltd
Locations
Mauritius, Trianon, Rwanda, Bali, China, Palmar, Akagera, Virgin Beach, Mount Siguniang
Technologies
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