A different way to travel

Meaningful travel begins with curiosity. It's about discovering a destination through the people who call it home, the food they grow, the stories they share and the experiences that can't be found in a guidebook.

That's why we create beautiful bases. Places designed not only for rest and relaxation, but as a starting point for deeper exploration. Spaces that invite you to slow down, stay curious and experience every destination from the inside out.

Every SALT is rooted in its surroundings. We source locally, collaborate with artisans, farmers and makers, and celebrate the culture that makes each place unique. By supporting local communities and caring for the environments we call home, every stay leaves a positive impact.

For us, luxury isn't about excess. It's about thoughtful design, genuine hospitality and feeling connected - to a place, its people and the memories you take home.

Free Cancellation

  1. The sales conditions for the reserved rate or package specify the terms for cancelling and/or changing the reservation.

  2. For property SALT of Palmar:
    - As from 01.04.2026: Prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.
    For property SALT of Akagera:
    - As from 01.07.2026: Prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

  3. When the sales conditions for the reserved rate or package allow:
    - The reservation can be cancelled via the “Contact Us” section on www.saltresorts.com website or by contacting Customer Services on the contact details stated above in Article 9 in Terms and Conditions.
    - Changes to the reservation can be made with Customer Services, whose contact details are stated on the reservation confirmation sent by email and in Article 9 above.

  4. In the event that the stay is interrupted, the agreed price will be paid in full. No reimbursement will be given for a prepaid reservation.

  5. Unless expressly stated otherwise, the customer must vacate the room before 12 p.m. on the last day of the reservation, unless otherwise stated in the rate conditions booked. Failure to do so shall result in the customer being billed for an extra night.

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Summary

SALT Resorts is a travel brand offering stays at SALT of Palmar in Mauritius and SALT of Akagera in Rwanda. The page describes its philosophy of meaningful, locally rooted travel and outlines free cancellation terms: from 01.04.2026 at Palmar (14 days prior) and from 01.07.2026 at Akagera (7 days prior), with 100% charges thereafter and for no-shows. Guests must vacate rooms before 12 p.m. on the last day unless rate conditions state otherwise.

Key Facts

Frequently Asked Questions

What is the cancellation policy for SALT of Palmar?

As from 01.04.2026, prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

What is the cancellation policy for SALT of Akagera?

As from 01.07.2026, prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

How can I cancel or change my reservation?

The reservation can be cancelled via the Contact Us section on www.saltresorts.com or by contacting Customer Services. Changes can be made with Customer Services, whose contact details are on the reservation confirmation email.

What time must I vacate the room on the last day?

Unless expressly stated otherwise, the customer must vacate the room before 12 p.m. on the last day of the reservation, unless otherwise stated in the rate conditions booked. Failure to do so shall result in the customer being billed for an extra night.

Related Entities

Companies
SALT Resorts
Products
SALT of Palmar, SALT of Akagera
Locations
Mauritius, Rwanda